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Service Description

Microsoft Office 365 for Education services provided by the university include the ability to protect your data with the Microsoft OneDrive application. Also known as "Eagle Backup," for all faculty and staff.

Services Offered

You can back up your important folders (Desktop, Documents, and Pictures) on your computer using the Microsoft OneDrive application. Once backed up, they are protected and accessible from any device. If you haven't set up OneDrive on your computer yet, see . You are allotted 50GB of storage.

Backup Schedule

Protected files are continuously synchronized to the cloud if there is a connection to the network.  

Data Retention

If you delete a file from your desktop, you can restore it for up to 30 days before the file is no longer available.

Files Not Eligible for Backup

The following file types can't be protected: Outlook database files (.pst) and OneNote files that aren't already stored in OneDrive (.one, .onepkg, .onetoc, .onetoc2). If these files require backup, an alternative solution must be sought.

Restoring Files

Users will be able to restore files with full version control for up to 30 days. Simply right-click and choose to restore previous version. Or recover deleted files via the Recycle bin provided in the upper left corner of your .

Eligibility

All active university employees are eligible.

To request service

To obtain Eagle Backup, all you need is to follow these . If you need additional assistance, please enter an .

Availability

Files are available 24/7, except for scheduled maintenance periods.

For problems or issues, contact

iTech Help Desk

Walk-In and Phone Hours:

Monday - Friday: 8 a.m. - 5 p.m.

Located in Cook Library 103

Phone Number: 601.266.HELP (4357)

Email: helpdeskFREEMississippi

Related Charges

Eagle Backup is available at no additional cost for active faculty, staff, and students.

Service Owner 

Nick Williams